eastbourne hospital admissions

The reason for these was not documented in most cases. We will publish a report of our overall findings when we have completed the national inspection programme. Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. Records were clear, up-to-date, stored securely and easily available to all staff providing care. A new training programme was being rolled out. We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. Our rating of this service improved. Bexhill On Sea, Your hospital admission If you're staying in hospital as an inpatient you'll be made comfortable and be cared for by our dedicated teams. 05 November to 12 December 2019 During a routine inspection. Overview. Incidents were investigated by senior staff with lessons learnt shared across the trust. Aurora East. Staff felt able to raise concerns, report near misses and report incidents. Hospedia gives you access to many television and radio stations and a dedicated telephone number. Eastbourne District General Hospital. There was openness at risk meetings and learning from incidents was shared across the team in a variety of ways. We found there was strong and clear leadership capacity and capability. Call us today, 24/7, for a free, confidential assessment . We don't rate every type of service. There were business continuity plans in place for use in the event of a major incident. There was evidence of effective multidisciplinary working with the hospital intervention team the security team and specialties when these were available. Call us today, 24/7, for a free, confidential assessment. Money for the television and phone system by your bedside. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. Kent Surrey and Sussex Air Ambulance (G-KSSC) pays a visit to Eastbourne Hospital this afternoon RM 2J6FRBR - Air ambulance transports critically ill patient from Eastbourne hospital to suitably equipped medical facility. A robust governance system was being introduced. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. (877) 870-7012 to begin the admissions process. The trust systems for the management of patient records were new and not yet fully embedded.Patient records had been moved off site and were retrieved when needed but staff reported some delays in this. Acute Admissions Unit - West Herts Hospitals The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. Data collection takes place on one day each month and reported within monthly governance meetings. There was a continuous improvement programme in place across administrative services that included health records. Trust audits taking place were adult asthma, dementia, diabetes foot care, end of life care, falls, Parkinsons disease action, pulmonary rehabilitation, and cardiology and staff were aware of audits taking place. If you need assistance to stop smoking please speak to a member of staff who can refer you to the appropriate service. After the inspection we requested further documentary evidence to support our judgements including policies and procedures, staffing rotas and quality improvement initiatives. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Our ratings reflected low levels of consultant cover, variable compliance with hand hygiene, inconsistent pain management, limited paediatric services and delays to triage, assessment and treatment. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. Third party children and adolescent mental health services did not accept assessments after 3pm. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . We understand that family members may wish to visit during meal times to help you eat, if this is needed. The childrens outpatient unit provided families with various clinics for children living with health conditions. We saw respectful and confident interaction between BME staff and white British staff on the wards we visited. / 50.7864829; 0.2697638. Our rating of the service was good. Kings Drive, Eastbourne, East Sussex, BN21 2UD Strong clear leadership seen, staff felt well managed and well led. To use this service you will need to buy a pre-paid card. privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. Tel: Green Bay 01923 436 681, Purple Bay - 01923 436100, Blue Bay - 01923 217 065, Yellow Bay - 01923 436 669, Reception - 01923 217 760, Doctors' Office - 01923 436 103, Sister's office - 01923 436 104. Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. Managers monitored the effectiveness of the service and made sure staff were competent. EMU accepted low risk women and pregnant people over 37 weeks for childbirth. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. PDF Inpatient versus observation care - American Medical Association Quality improvement work had begun within speciality clinics and there were plans to develop this across outpatients as a whole. We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. Kings Drive, Eastbourne, East Sussex, BN21 2UD Let us know. They were focused on the needs of patients receiving care. East Sussex Healthcare NHS Trust - Wikipedia Mental health services were provided by another trust. Nursing staff shared concerns with the level of staffing on most medical wards. Pyjamas or a nightdress, and a bed jacket, cardigan or dressing gown. The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. Not all nursing staff working in outpatient clinics where children were cared for were trained to child safeguarding level 3. We saw staff monitor patients national early warning signs (NEWS) scores and discuss patients within safety huddle meetings that had consistently high scores. The trust rate of surgical site infections (SSIs) was better than the national average. Staff completed and updated risk assessments for each child and young person and removed or minimised risks. We support protected meal times. The majority of staff reported positive changes in their workplace culture and spoke of approachable and supportive middle managers. 1 - 20 of 32 Intermediate /after hospital care services in Eastbourne. They treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. To begin the process, all you have to do is pick up the phone and call our Patient Services department. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. there are some services which we cant rate, while some might be under appeal from the provider. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. the service isn't performing as well as it should and we have told the service how it must improve. There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. the service is performing well and meeting our expectations. Any other browser may experience partial or no support. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. Each report covers findings for one service across multiple locations, In However non-availability or delays in responding to referrals to specialties had resulted in negative patient outcomes including for patients who needed a stroke assessment. Staff felt respected, valued, and were proud of the organisation as a place to work and spoke highly of the culture within the service. 0300 131 4500, Eastbourne District General Hospital However, changes to the clinical unit management team led to a lack of engagement with ITU staff, making it difficult for clinical staff to develop plans for the future. we have taken enforcement action. The trust had made clear improvements to the way health records were managed across the organisation. The service managed safety incidents well. They provided emotional support to children and young people, families and carers. Eastbourne Station to Eastbourne District General Hospital by train, bus and walk. However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. The service took account of children and young peoples individual needs and made it easy for people to give feedback. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. There were times still when patient records were not available for pre-assessment clinics and consultations. At least one standard in this area was not being met when we inspected the service and Statistics A&E Attendances and Emergency Admissions - NHS England We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. A regular trolley service, with a selection of newspapers, magazines and confectionery, is available on most wards. This may not apply if you are coming in for day surgery or minor procedures, or in areas that require specialised care for example the cardiac unit and intensive care unit. Large amounts of money or valuables, such as jewellery or electronic devices etc. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. 0300 131 4500, Provided and run by: This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. The key aims of these services are the prevention of unnecessary hospital admission, to facilitate early hospital discharge, to prevent premature or unnecessary care home admissions, and to enable people to live as independently as possible. Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. Practice changed where required improvements were identified. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. The intensive care service used procedures to ensure that patients received safe and effective care. 6 June 2018. Where a patient experiences disorientation we will aim to keep moves to a minimum. Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. How to get to Eastbourne Hospital by Bus or Train? No rating/under appeal/rating suspended Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com We interviewed leaders to gain insight into the trusts leadership and governance model of the service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. We saw real warmth in the relationships between ward leaders and nurses and from the HoN towards their wider team. We spoke with 6 staff members to understand what is was like working for the service, including midwives, maternity care assistants and housekeepers. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. If you provide contact details, we will be in touch about your request within 10 working days. Hospitals. This information will help us make improvements to the website. Latest data is for the East Sussex Healthcare NHS Trust, which covers the DGH, Conquest and Bexhill Hospital. Eastbourne Midwife Unit (EMU) is in Eastbourne Sussex and part of the East Sussex Healthcare NHS Trust. The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. Any addresses or telephone numbers that you might need. the service is performing badly and we've taken enforcement action against the provider of the service. Eastbourne District General Hospital - Care Quality Commission - CQC Every adaptation was offered to make the appointment as comfortable and relaxed as possible. The emergency department team and multidisciplinary colleagues had implemented a number of initiatives to improve the experience of patients living with dementia, including more resources and increased staff training. Any other browser may experience partial or no support. Your friends and relatives will be able to call you directly (charges apply). 0300 131 4500, Eastbourne District General Hospital Let's make care better together. For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. Please give these to a nurse. Budding medics have a doctor overseeing them, with workshops, hospital practice and work . The unit operated 24 hours a day for low risk mothers. The service managed safety incidents well and learned lessons from them. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Clinical leadership on the unit was strong and supported staff development. Eastbourne District General Hospital - Wikipedia This meant that often children with complex needs did not have access to this important resource. Admissions FAQ . Smoking, vaping or using e-cigarettes is not allowed anywhere on any trust site, including in outside areas or in vehicles, to protect the health of the people using and working in our services. Protected meal times mean that we can help patients who may need assistance with eating and drinking and maintain privacy and dignity. Kings Drive, Eastbourne, East Sussex, BN21 2UD Our rating of this service improved. Senior staff told us most wards have full establishment of staff at the start of a shift. Admissions Process | Rosewood Centers for Eating Disorders Staff recognised and reported incidents and near misses. There were clear and effective processes for managing risk and performance. From Cineworld 322 min From Brighton Pier 120 min From Gatwick Airport 156 min From University Of Brighton - Falmer Campus 116 min From Churchill Square Shopping Centre 117 min From Brighton There had been times when these staff were not specialist trained in paediatric care. The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. EMU accepted women from the main acute site once they had given birth and were able to be transferred to receive extra support if required. Explore Your Treatment Options : You . Admissions Unit - Eastbourne DGH - Information for the day of your There are vending machines outside most wards. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. For example, through the use of practice based competency assessments for a variety of clinical procedures. They were visible and approachable in the service for patients and staff. It also has seven maternity beds in a midwifery led maternity unit. Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. It is managed by the East Sussex Healthcare NHS Trust . This included an extension of the Hospital Intervention Team to 12 hours each day and a planned increase of overnight mental health team availability. It shows just 7 Covid patients in hospital across the Trust, with two on ventilators. Our reports are here: Conquest Hospital Maternity Unit: https://www.cqc.org.uk/location/RXC01. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. The doctor will prescribe all the tablets and medicines that you need while you are in hospital, as well as any you need when you return home. Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. How to get to Eastbourne Hospital by Bus? 27 January 2017. Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. 30-32, Gildredge Road, Eastbourne, East Sussex, BN21 4SH . Our rating of this service stayed the same. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. The Weekly and Monthly A&E Attendances and Emergency Admissions collection collects the total number of attendances in the specified period for all A&E types, including Minor Injury Units and Walk-in Centres, and of these, the number discharged, admitted or transferred within four hours of arrival. Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. There were clinical side rooms and a community midwifery hub. . The hospital staff tried to ensure that the individual needs and preferences of patients were met.

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