autodesk desktop connector is not fully set up

Its not pretty, but it gets you there. Now i have to install 3 program to use one. Do you want to manually start the service?I responded by clicking Start Services.I then got a pop up that said: Error Autodesk Desktop Connector is shutting down. I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. Get started with your free trial. I understand that you are having trouble with Desktop Connector not working. Whenever I have this problem I right click on desktop connector, hit exit and then restart it from windows start, Autodesk, Autodesk connector. Run that, it should generate a zip file that you can send to us. servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions. Then signing out of the desktop connector on the toolbar and signing in again. No, Desktop Connector is not available to download/update from the Autodesk Desktop App. I know I'm getting the same error on other users PC. Files that are locked by other users will be made read-only on the local machine. System Requirements and Software Compatibility, Do not sell or share my personal information. Move and Rename operations from the Docs cloud data source can result in files not being found during open operations on the local machine. There are some key differences when compared to 15.x versions that should be considered before choosing to install this latest version. In the Windows registry (Start > Search/Run > Regedit) go to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders. Try removing yourself from the project and then adding yourself again. If the icon is not there at all, we will have to get the logs from your machine to determine what is happening. Thank you for posting to the BIM 360 Team Forum. Share your knowledge, ask questions, and explore popular BIM 360 Team topics. I then logged in as myself and the Connector would not start. Install Walkthrough Tip: Looking to deploy or run the install silently, visit the Desktop Connector Administrator Guide to learn how. You can download the Desktop Connector installation files from the following locations: Download Desktop Connector as detailed above. I just wanted to follow up with you on this post. Retry Cancel I try Retry, still fails. One follow up I do have is that this should have raised a Customer Error Report (CER). This is not an official translation and may contain errors and inaccurate translations. November 30, 2022 (v. 16.0.0.1902) Resend the invitations to the project members that were removed. Sign in here with your Autodesk account to have your set up automatically. This role involves the management and strategic development of existing and future programmes in digital construction and geospatial surveying related areas within the School of Surveying & Construction Innovation.<br><br>Prior to his current . Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, https://forums.autodesk.com/t5/recap/ct-p/450. Select the location where Desktop Connector's program files will go and click Install. Read and agree to terms of use. I didn't see any attachments to this post. Open the downloaded package and allow it to extract. Follow on . I am unable to start Desktop Connector on my laptop and heading away on business so getting worried as I need it working as there are many linked cad files in my Revit model that are stored on desktop connector and pathed there. Welcome to Autodesks Installation and Licensing Forums. In the Windows tray, right-click on the Desktop Connector icon and select "Check for drives" under Help menu. Significant reduction of 429 errors (Too many requests) by greatly reducing unnecessary server calls and improving user navigation performance, Incorrect sort order from Z-A in File Explorer workspace, CER when exiting tray while pending actions are in progress, Incorrect default feature flag values when client is unable to communicate with the server, Crash if exiting Desktop Connector during the Change Workspace command, Ability to change the location of the Workspace to another fixed drive location, Open in Desktop command launched from a file in Shared with Me location in Autodesk Drive web failing to open, Resolved defect where AdSSO version 13.4.4 is not installed with Desktop Connector, Error "Object reference not set to an instance of an object" when opening and saving an excel from the desktop connector, Machines unable to contact the server are getting served wrong feature flag settings, Resolved workflows navigating large number of projects resulting in the message "You don't have access to this resource. 2. The file it is trying to download in this case is: https://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe. Open the downloaded package and allow it to extract. Can I access files when Desktop Connector 16.x is not running? Failure to initialize Workspace Monitoring. You can do this on the docs.b360.autodesk.com or acc.autodesk.com website. As a project admin, navigate to the Members page. Is it possible that a firewall or proxy server are preventing the automatic download? Shortcuts crashing in File Explorer during RT-Click operation, Fail to set data shortcut working folder when selecting a folder with only View + Download permission, Double-click on "Autodesk Docs" drive and nothing happens in Desktop Connector, The user is unable to view the BIM 360 Project in Revit and Autodesk Docs, Fixed an issue in which custom properties were missing when dragging and dropping sheet set files to the cloud or when multiple users are working on the same sheet set file to add custom properties. If you downloaded the installer, launch the EXE or EXE file associated with your product and version, for example, setup.exe. This location can be changed during the Desktop Connector installation. When logging into your Autodesk account you will be notified that the other users local workspace files will be removed since the two users will share the same workspace location. AutodeskDesktopConnectorDiagnostics 2018-05-03 08-07-51.zip, How to remove and reinstall the Microsoft .NET Framework. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. After releasing 15.7.0.1767 we learned the 15.7.0.1767 release introduced a bug which didn't allow necessary files to be deleted during the operation causing it to fail. I logged in and it appears to be working fine now. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. When the installation finishes, Sign in to get started. I then got a pop up that said: Error Autodesk Desktop Connector is shutting down. Solved..I worked on this with my IT person and in theory, it had nothing to do with rights. to strip the Connector out of my computer, including the registry, and then reinstall the newest release. Please let us know if you have any questions or comments. If this is the case, you can click and drag it to the clock area to have it always appear there. No, Desktop Connector is not yet supported during the creation of a Custom Install. You can access the Install from the following locations: Can Desktop Connector be installed using the "Custom Install" option in the Accounts Portal? (If this was posted in the wrong category, my apologies, I could not find an appropriate category for the Desktop Connector specifically). Please contact your administrator. The Autodesk Desktop Connectors is an integral part of working as it integrates with the Autodesk Construction Cloud service. Ask the community or share your knowledge. Starting withDesktop Connector version 14.8.0.1381: Check if you are invited to a BIM 360 project by logging into BIM 360 Document Management online, and access the project. Can't find what you're looking for? https://cadesignz-my.sharepoint.com/:f:/g/personal/blair_cadesign_nz/EhmzI4kRA4xBmML61Hxg_mQBfQCSwR1 https://cadesignz-my.sharepoint.com/:f:/g/personal/blair_cadesign_nz/EnQCVO8NvSdHnTKHPWOU6pMBYOn7gPH Do you see the BIM 360 Team icons in your File Explorer? I logged in and it appears to be working fine now.This was a lot of work for what I would classify as a little tool/program.It wasn't rights as a full IT admin person got the same results as me.I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. Your further assistance would be much appreciated. I click Cancel 5-6 times and the result is: Setup Failed. For AutoCAD releases prior to 2022.1, Desktop Connector will add dwl and dwl2 files to the ignore list so they will no longer be uploaded. Click Sign oOut. Do you see Autodesk Drive mounted to your Windows Explorer? You may observe as much as 40% faster DWG open times when the drawing contains a significant number of references to Civil 3D data including Drefs, reference templates, surfaces, and so on. Can't find what you're looking for? Desktop Connector has a Pending Actions window that you can review. Desktop Connector right-click menu commands (Lock/Unlock and View Online) are not available for the Autodesk Docs Connector. Select the location where Desktop Connector's program files will go and click Install. Once you reach this page scroll down it and go to the download link (named Download Now) which is under the Install Walkthrough section then click on it. There has to be an issue somewhere. Desktop Connector 16.x will now display the full folder path for folders even if they don't have view permission, as long as they have permissions for at least one subfolder. Go to Solution. While enabling windows long path is not supported, improvements have been made that allow Desktop Connector to handle workflows where long paths exist. Users of the Fusion and Drive connectors can continue to use Inventor in their workflows. You didn't activate the invitation to a project in BIM 360/ ACC or didn't access the project in the browser for the first time. See the, Opening a file in multiple locations at the same time will no longer caused a crash in Reference Explorer, Reference Explorer will no longer crash if opened immediately after starting Desktop Connector, Files in the Pending Actions list will no longer report a conflict state with an error: "Value is not true. Previous releases of Autodesk Desktop Connector are available for download. Check for Autodesk Docs Drive in the File Explorer. If you need to upload an entire dataset and ensure that all file references are also uploaded, a new tool has been added to the Desktop Connector home screen menu called. Maybe two of these doesn't work. To translate this article, select a language. Make sure you also have the latest Desktop Connector version installed. Pending actions. Autodesk Desktop Connector is not fully set up.Sign in here with your Autodesk account to have your set up automatically.Please right-click the Desktop Connector system tray icon to select Refresh Drives thereafter. Edit and delete files. Added the ability that a Civil 3D cloud view frame template path can be updated automatically when drawing opened from different machines, so users can create sheets based on the view frame template selected by others correctly. I found that if you apply permissions to top level by username it rectifies the desktop connector. I have then run the Desktop Connector install again and it says installation completed successfully. To resolve this issue, you must rename the folder in the cloud data source to remove the leading or trailing space. The command has also been relocated under the help sub menu. That should recreate the user.config. Do you want to manually start the service? I am having problems installing Desktop Connector. What Operating System are you using and what update are you on for that system. 01-16-2022 09:36 AM Autodesk Desktop Connector is not fully set up The good old days are gone. With the Desktop Connector, you can connect your desktop environment with your BIM 360 Docs account. Leverage /taskkill to unceremoniously squash the running instance of Desktop . This is unsupported." To match that behavior, Desktop Connector has removed those commands when right clicking on 'My Data'. During the Uninstall attempt, are you able to grab the log file that it provides? Report 0 Likes Using version 5.0.0.593, I have tried uninstaling it but I am unable to do this as I get an error 0x80070643 - Fatal error during installation. I'll check my anti-virus but Firewall should be allowing access: Turning off Firewall and AntiVirus made no difference. This page has been translated for your convenience with an automatic translation service. Login details are not changed in the Autodesk Desktop App. Changes mentioned below only apply to the new Autodesk Docs Connector. In Control Panel, I tried to Repair ADC and same result as above. Click Next and follow the on-screen instructions. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, Install Desktop Connector, access the download from your Autodesk Account, Reboot the computer, make sure apps are not auto running in the background, Try reviewing & following the steps in the. Desktop Connector 16.x does not support Inventor for the Autodesk Docs Connector. Autodesk Desktop Connectoris not fully set up (in ReCap Photo)! Launch the .exe and it runs until halfway completed, then a pop up: Autodesk Desktop Connector Setup Could not access network location *:. Ensure that you are using the latest release before contacting Autodesk support. Are you invited on the platform as a role or a username? I performed a repair on ADC as myself, it asked for a reboot, I rebooted and ADC started. For Example: Saving files from Inventor may result in "Unexpected Error" and any edits made to the file may not be properly uploaded. How to store and open ReCap projects from the cloud, Do not sell or share my personal information. Welcome to Autodesks Installation and Licensing Forums. Are there changes to the way I access my Autodesk Docs projects? assembly animation exercises autodesk munity. Can't find what you're looking for? Ask the community or share your knowledge. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Can you successfully login to the BIM 360 Team web application from the laptop? Our final recourse was to use an uninstall utility (. ) To reduce confusion, the 'Refresh Drives' command has been renamed to 'Check for Drives'. If you are not invited to any project, the Autodesk Docs icon will not appear in the Windows File Explorer. %localappdata%\Autodesk\DesktopConnector.Applicat_Url_3jj2w2iynvqiiebej5jo1rt0nhfjfaur\5.0.0.593. Drag and drop a design file and automatically upload gathered references is not available. This is not an official translation and may contain errors and inaccurate translations. Change the permissions in the folder for the user in question. The connected drive is a mirrored local copy of the folder structure set out within Autodesk Docs or BIM 360 Docs and even Fusion 360. I am on 14.1.0.1074 and trying to update to 14.5.0.1144. You must fully uninstall Desktop Connector before installing an older version. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. You are now ready to use Desktop Connector. For Example: Automatic file locking behaviors may get in the way of the desired user experience and require manually unlocking files. Create project folders. Learn more about, Improved feedback through the new Desktop Connector, Updates from previous versions of Desktop Connector will be blocked. Our final recourse was to use an uninstall utility (https://www.revouninstaller.com/) to strip the Connector out of my computer, including the registry, and then reinstall the newest release. You can try the following steps to set things up: 2) Sign Out of Autodesk Drive from the link and then sign in again using the same credentials you use to log in to ReCap Photo. Find the project members that have the reported issue and remove them from the project. 3) Once that is done, Now right-click on the Desktop Connector icon located at the bottom right corner of your taskbar and click "Refresh Drives". Solution: To resolve this issue, try the following: Work with local IT group to deactivate the appropriate Windows User Domain settings that force Desktop Connector to start in an elevated mode. If you are installing Desktop Connector for the first time, you can simply follow the sections Download the Installation Files and Install Walkthrough as shown below. Are Navisworks workflows supported with Desktop Connector 16.x? Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. The BIM 360 drive in Desktop Connector was rebranded to "Autodesk Docs". Your support/feedback would be much appreciated. Are you able to run a Repair on the Desktop Connector? You can send the Log file to me through a Private Message and we can take a look. IT tried under his log in as well and experienced the same problem. This will let the 14.9.0 installer "run over" the old one, and install the new one. Welcome to Autodesks BIM 360 Team Forums. It says setup successful. Autodesk Desktop Connector is not fully set up (in ReCap Photo)! For this release of Desktop Connector, the Inventor workflows are not supported for the Docs connector (Fusion and Drive connectors are supported), For Example: Saving files from Inventor may result in "Unexpected Error" and any edits made to the file may not be properly uploaded, Visibility of whether the relationship is an Xref/Dref/Both, Visibility of whether the relationship is an Overlay, Ability to Export the graph view to external png file, Desktop Connector cannot be closed while sign in dialog is open, User unable to view Project in ACC Docs and Revit. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. There are known basic Inventor workflows which are broken in the November release. I installed deskop connector and logged in. It wasn't rights as a full IT admin person got the same results as me. Sign back in from the same place. Please right-click the Desktop Connector system tray icon to select Refresh Drivesthereafter. The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". Wait 5 minutes. Recap: "Autodesk Deskop Connector is not fully set up". Hi Patrick I'll post a link to download these. Select "I have an activation code from Autodesk" and then enter your activation code in the spaces provided. . Tried the .Net repair tool, no change, same error on trying to update ADC. If not, Install Desktop Connector and go through the process of setting up your Connected Drive(s). In the AutoCAD Civil 3D Product License Activation wizard, select Activate, and then click Next. If you browse to C:\Program Files\Autodesk\Desktop Connector , there is an application called DiagnosticsLogCollector.exe. Looking at the logs, one thing I noticed that could cause some problems is that your user.config file appears to corrupt. It easily allows users to manage their information directly from their desktops. Ask the community or share your knowledge. Trying to update to the latest Connector. You must fully uninstall Desktop Connector before installing an older version. It has all been set up on my PC which works really well with Desktop Connector. . For example, when you save a drawing in an Autodesk Docs project, a Workspace Sync action will be displayed in the Pending Actions window to let you know that the drawing is being uploaded to Autodesk Docs. Changing this location will change the result of where these program files are installed. If there are any error messages during the installation, please make note and provide any screenshots that you capture. Ask the community or share your knowledge. To translate this article, select a language. Method 2: Adjust Permissions Settings. Changing this location will not change the location of where the Desktop Connector workspace is stored. Hi, i cant start work with Recap, because:"Autodesk Deskop Connector is not fully set up". appears when starting Desktop Connector, Autodesk Docs Drive missing after logging in Desktop Connector, Do not sell or share my personal information. IT tried under his log in as well and experienced the same problem. In ReCap Photo, test creating a new project again. 1) Go to drive.autodesk.com 2) Sign Out of Autodesk Drive from the link and then sign in again using the same credentials you use to log in to ReCap Photo. Now i have to install 3 program to use one. If you are updating your version of Desktop Connector, see Update Desktop Connector for more information. Still not able to check in the top level assembly.When you go to insert the part in the drawing.In the assembly file, select the part or subassembly in the graphics window or the browser, right-click, and select Adaptive. This is not an official translation and may contain errors and inaccurate translations. Press enter to go to the selected search result. An upload will be attempted but result in a failure displayed in the home screen as the user does not have permission. Open the downloaded .exe file and allow it to extract. The Fusion and Autodesk Drive connectors will not be accessible when Desktop Connector is not running. Please right-click the Desktop Connector system tray icon to select Refresh Drives thereafter 0K . Download and install from the Autodesk desktop app included with Windows products. Launch the .exe and it runs until halfway completed, then a pop up: I try Retry, still fails. This will add Autodesk Drive to your windows explorer. For example, you might not have access to a file, folder, or project. Make sure there are no antivirus rules that prevent full installation of Desktop Connector. Unnecessary "Checking Latest Version" dialog showing up during AutoCAD dwg compare workflow. Users that need access to BIM 360 Team should remain on a, Uninstalling 16.x and reinstalling 16.x currently requires deleting the local workspace after uninstall prior to reinstalling 16.x, Desktop Connector 16.x introduces the ability to, The max number of projects that can be synced to the local machine is. I launched it and got the message: A Windows service required by ADC did not start in the expected amount of time. This location can be changed during the Desktop Connector installation. The Autodesk Docs connector will no longer fix references on download. Once there, you can rename the existing file to user.config.old and then attempt to restart the product. However, the Autodesk Desktop App may also fail to connect if your Windows profile uses redirected folders. Dr. Barry McAuley is a Chartered Construction Manager and Head of Geospatial Surveying and Digital Construction at Technological University (TU) Dublin. Fast navigation in Windows File Explorer. This starts the activation process. I am an administrator on my machine with rights to install and uninstall. Failure to initialize Workspace Monitoring.I performed a repair on ADC as myself, it asked for a reboot, I rebooted and ADC started. Resolved Change Workspace regression from 15.7.0.1767. First of all, go to the official website of Autodesk or you can search for Autodesk Desktop Connector on the internet browser. Open the downloaded package and allow it to extract. Autodesk Platinum Partner. I have done extensive searching online but to no avail. 2022/9/19 . The service says it is running but there is no icon in the taskbar tray to click on. Which version of DC are you using? Autodesk autocad lt 2018 stuck on initializing free download.8 Frequent Issues when installing Autodesk Products Works fine then but it does have constant stability issues from my experience. Option to add and sync 40 projects locally in Autodesk Docs connector. ay. Fixed an issue in which an unexpected Related Data folder is created when uploading a Civil 3D host drawing that has a large surface (MMS file) reference using Desktop Connector. Please run through these basic installation prep steps below: - Install Desktop Connector, access the download from your Autodesk Account. Find the project members that have the reported issue and remove them from the project. Ask the community or share your knowledge. EDIT: The error message "0x80070643" could be related to a failing .NET Framework install. Right click the Desktop Connector icon in the system-tray. Solved by pendean. Go to Solution. Due to changes in 16.x it is recommended but not required that everyone move up to 16.x at the same time. With the changes around permissions, users in 15.x may have paths truncated while 16.x will contain the full path. I tried to update .Net Framework (version was the same or newer so nothing happened). When performing a drag and drop upload, the files in the selection set will have reference support if they contain relative paths. Each user will need to accept the invitation again by clicking the link sent byemail. The Autodesk Docs connector has been completely redesigned making it faster, providing better feedback, and adding support of familiar file explorer workflows. Contact your IT department to check if Desktop Connector is running elevated (Run as administrator) or behind a proxy: Running Desktop Connector with elevated permissions is not supported. I then logged in as myself and the Connector would not start. Are there changes to Autodesk Docs connector permissions? Also please make sure ReCap is up to date as well. Do not sell or share my personal information. However, it works for them. I have tried starting Autodesk\Autodesk Desktop Connector but nothing. At this time you will not see Desktop Connector listed under the "Install" or "Deployment" options provided in the Custom Install pages. You are now ready to use Desktop Connector. Someone had the same problem? Autodesk Desktop Connector Desktop Connector is running elevated which is unsupported. In Desktop Connector version 16.xAutodesk Docs / BIM 360 Docs driveis shown directly on the Home Screen, not in Windows Explorer. You can alsotry using the Microsoft Fixit tool to do a clean uninstall of the program. Solved by natasha.l. How do I activate Autodesk Civil 3D? Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. To translate this article, select a language. I downloaded the desktop connector zip file which executes the setup.exe file and opens up the Autodesk installer, it gets to around 50% when it gives an error (I have attached a screenshot). I installed the newest version. Solution: Install Desktop Connector and configure Autodesk Drive per: ReCap Photo 2021.1 Update Tips. Desktop Connector v16.x does not support files or folders with leading or trailing spaces. If the Desktop Connector Drive doesn't appear in the Windows Explorer after that, restart your computer. How to silently install the Autodesk Desktop Connector. Can I try to install an older version of Desktop Connector to see if that would help in any way? The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". Make sure you have the Anti-Virus and Firewall turned off. Users will be able to make changes to the local files. Note: You will only see manual activation screens if you are using a computer that has no active Internet connection.

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